Terms & Conditions
Forest View is our family home and we hope you can respect it as such. We pride ourselves with the attention to details and the love we put into this place and hope you’ll find a home away from home here at Forest View Guesthouse. We ask you to follow few rules, in respect of our family, our house and other guests.
We require you to read through the following. Proceeding with a reservation, you will be deemed to have fully read and understood our terms and conditions as detailed below.
General house rules
In general we simply ask you to respect our home and other guests.
Smoking is not permitted in or near the house.
We are a no shoes home. Please remove your outdoor footwear in our porch area or in the drying room. Feel free to bring your slippers !
You can leave your hiking gear in the drying shed.
In respect of other tired guests, we kindly ask you to keep the noise down from 10 pm.
Check-in is from 2 pm on your day of arrival.
If you book directly with us, we’d appreciate if you can give us an approximate arrival time. Feel free to indicate your plans for the day (walking the WHW, where you're driving from as we might have tips for your day. As a family guesthouse, we do not have a 24 hour reception, and if you intend to arrive past 6 pm, we ask you to let us know a rough arrival time. Evening check ins (from 19:00) must be arranged beforehand.
On the day of departure, we kindly ask our guests to vacate their room by 10 am.
Children of any age are welcome but please inform us in advance as not every room is suitable if you need a cot. For older kid, we do not provide extra bed or camp bed, therefore you’ll need to book an appropriate size room. We do have a family room with a double bed + a single bed as well as a triple. We can accommodate a special breakfast if needed.
Damage and breakage
Although we do understand that accident happens, we ask you to report any incident as soon as possible. In case of spillage on bedding or carpet, this might allow us to clean it quickly. In case of breakage, we reserve the right to ask for a full repayment of the broken item. You'll be informed via email and we'll use the card you've been paying with.
Sorry we do not accept pets.
No visitor will be allowed in the common areas or your bedroom without our consent. Any unreported visitor found in the house will be entitled to pay a charge equivalent to the room night price.
Booking your stay
To secure a reservation we require a £20.00 per room, per night, taken within 7 days of the original booking.
Credit/debit card details are required to secure the booking. We accept all major credit and debit cards plus cash payments.
All charges must be settled in full prior to departure.
Should you need to cancel, your deposit is non refundable.
Full payment of the room is expected should a cancellation be made within 14 days of your expected arrival date. If however we do manage to re-let the room we will refund your payment immediately.
Cancellation due to COVID: For our guests already booked this season that would have to postpone their trip, your deposit will be transfered to a later booking this year or the 2022 season.